E-mobility service provider (EMSP) or Electric Vehicle Service Provider (EVSP) is those business offerings that cater to owners and drivers of electric vehicles. These offerings are mostly related to charging solutions but other services may also be provided by them.
Consider yourself stranded on a highway with a dead battery in your electric bike. You can seek urgent assistance from an EMSP to resolve the problem. An e-mobility service provider can either assist you in charging your electric bike on the highway or replace your bike's entire battery set.

Electric Vehicle Service Provider may also perform tune-ups, oil changes, cooling system flushes, transmission repairs, and the replacement of the air filter, spark plugs and drive belts in addition to battery replacement or recharging.

In some cases, the e-mobility service provider is the lone unit responsible for the overall repair and maintenance of your electric vehicles like an electric scooter, electric bike, or electric car/van. The EMSP is responsible for a variety of tasks, including charge card provisioning, charging point location and navigation apps, roaming network management and expansion, customer administration, and establishing charging session pricing for EV owners and drivers.

In other cases, EVSP may combine the services of multiple cross-functional mobility companies as well as other service providers such as mobile, navigation, booking, and remote maintenance of vehicles to provide consumers with enhanced mobility through support and facilities throughout the travel sequence.